Company Overview - About e1 Business

e1 Business is an award-winning Customer Relationship Management (CRM) and Project Management solution provider for mid-size companies in a wide range of industries including professional services, hi-tech, pharmaceutical and engineering.

We deliver a complete service comprising pre-sales consultancy, sales, customisation, implementation, training and on-going systems support.

The right solution for your business

e1 Business will find the best-fit solution for your organisation, whether it be CRM, time recording & billing, project management, or business process management. Benefits derived from our solutions include increased productivity, improved customer service and retention, firm-wide visibility, better targeting and real Return-on-Investment (ROI), to name but a few.

Adding value to your business

e1 is a Sage Business Partner, supplying Sage SalesLogix, Sage CRM, Sage 200 Suite, Sage Project Accounting and Sage Coretime software. We are also a Sage Certified Support Centre, which means you are guaranteed to receive the very best service now and for years to come.

e1 has gained an unrivalled industry reputation for developing innovative solutions that complement the Sage products. Our solutions add value to customers' businesses by improving business performance across the entire organisation. To ensure your project is a success, we believe it is vital that we have the necessary understanding of your business to provide the 'best-fit' solution.

Putting your business first

We want to work with you for the long-term, meaning that we look to provide you with the best possible solution for your business and will provide the best possible ongoing support and development for that solution.

Our mission

"To put the customer first every time; meeting their ongoing needs through a partnership providing expertise, innovation and added value."

Key achievements

e1 was the first Certified Support Centre in Europe and still has one of the best and most experienced CRM technical teams in the UK. e1 holds the Sage Customer Satisfaction Award and is winner of the Best Business Partner Award.

e1 customer, Pinsent Masons, are holders of the CRM Industry Award for their CRM implementation, the first professional services firm to have the honour.