e1's Press Releases

2010
May
March
February

2009
December
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September

Sage 200 V2010

June 2010 will see the launch of Sage 200 V2010. The newest version of this popular business management software will deliver various new features and focuses on improving accessibility, information management and customer satisfaction.

As a Sage certified business partner e1 Business are pleased to provide this overview of the top features you can expect to see included in Sage200 V2010.

Sage 200 Mobile
With the workforce becoming increasingly mobile tools such as Sage200 Mobile will enable people to communicate regardless of their location allowing for an alternative and more flexible way of working for your business. Sage 200 data will now be accessible to view and search via the Blackberry 9000 series as well as 8900 and 8520.
 
New Sage Report Designer
The new Sage Report Designer comes as standard with the Sage 200 suite. The latest version delivers an easier and more intuitive solution. Changes have also been made to ensure that customers moving from Sage 50 encounter a smoother upgrade experience.

Better Purchase Order Authorisation
Sage 200 V2010 will see users taking complete control over the authorisation process. This control will make the order process more secure whilst maintaining its flexibility

Improved Product Accounting Reporting
Sage 200 V2010 allows the user to create new reports within the module. Six new reports have also been added.

•    Cost Transaction Report
•    Revenue Transaction Report
•    Nominal Transaction Report
•    Cost Analysis Report (by group or structure)
•    Profitability transaction Report (by group or structure)

Better Analysis of your data
Improvements have been made in the way that the Analysis codes are handled within the system. Thanks to the changes made in the new version users will benefit from much better management information.

For more information on Sage 200 and how it could benefit your business please call 01962 718291 or email Andrew.stiff@e1business.com

E1 Business Launches YouTube Channel

E1 business has launched a new YouTube channel which provides free SalesLogix training videos covering common support issues and queries

The new channel is being used to broadcast helpful training videos and will be updated regularly to ensure up-to-date and useful information

Through working closely with their support team e1 Business have been able to identify the most common issues users face whilst working in the SalesLogix system.

Typical issues include setting up Outlook integration, editing pick-lists and retiring or adding users.

Although relatively straight forward, some users become unsure and lose confidence due to the fact that these tasks are not carried out frequently

The training videos offered by e1 Business will aim to work as a quick reminder to guide individuals through their tasks with ease.

The videos which can be viewed at www.youtube.com/e1business are aimed at all levels of SalesLogix users, with new clips being added on a regular basis.

For more information on e1 business and the e1 YouTube channel please contact Andrew Stiff on 01962718291
 

Return On Investment for CRM Webinar
Building the ROI case incorporating specially commissioned research

E1 Business is delivering a free webinar entitled "ROI for CRM”, on 18th February 2010 at 3.30pm.

At e1 Business we know that there is usually a compelling return on investment for a CRM project but it has traditionally been difficult to articulate the case. The ROI for CRM webinar will build the ROI case incorporating specially commissioned research.

This webinar will focus on a CRM ROI model from Nucleus Research that has been specifically adapted for the Sage based CRM solutions that e1 Business offer to clients. Nucleus Research Inc is The Leading Provider of Investigative Technology Research

Sage commissioned Nucleus to independently investigate the actual ROI achieved for a number of customers and this seminar will share the results

The webinar will be presented by Geof Gibbons who has had the benefit of 20yrs experience working with CRM. Once the seminar is finished there will be a Q&A session in which you will have the opportunity to direct any questions to the host.

All attendees will also be entitled to a free ROI consultation using the Nucleus tool featured in the webinar. This will help your firm to decide whether deployment of a CRM solution will prove a sensible investment

To register for the webinar please visit our webinar page
 

CRM Aids Weight Loss
Healthy Living Wessex selects e1 Business’s CRM solution to improve service to clients.

Healthy Living Wessex (HLW), a not-for-profit social enterprise working with the Dorset Primary Care Trust, can now track clients’ progress in weight loss and lifestyle change through the successful implementation of Sage CRM.

HLW have moved a step closer to improving the health and well-being of people across Dorset by using Sage CRM, which e1 Business provides, to improve the efficiency of their operations and service to their clients in their role as a referral hub for Lifestyle Change Management.

Individuals are typically referred to HLW by their GPs, and since adopting the CRM system HLW have been able to efficiently store all contact data for GP practices, all information on referred patients, as well as tracking the relationship between them. Quick access to patient data has proven vital in providing an effective and personal service, helping to improve service adoption and reduce drop-out rates.

As the platform on which all staff work, Sage CRM plays a fundamental role in the business, providing a central system for all contact data. This enables HLW to record and manage contact data in addition to analysing performance against lifestyle change and weight loss goals.

These powerful analytics tools have also made it easier to provide relevant feedback to the Primary Care Trust on the performance of the initiative. This improved efficiency helps to reduce costs, while improving service to clients at the same time.

Jan Stevenson, Healthy Living Wessex Operations Manager commented: “The system is used to track clients’ progress in losing weight as information is fed back from weight loss groups. The system provides a comprehensive record of all contacts with a client whether by phone, email or letter. Some clients have questionnaires to measure their well-being prior to commencement of a programme and also at the end of the programme.”

Furthermore it seems that the CRM solution, that e1 Business provides, will continue to help in supporting the health and well-being of Dorset, albeit indirectly, by providing the base for even further projects.

“We are awaiting the confirmation of two more contracts with the Primary Care Trust which are based around the use of the CRM package, and the management reporting that Sage CRM allows us to provide to the Primary Care Trust is a key factor in the award of these contracts.”

For further information or to find out how e1 Business can help your organisation please contact Andrew Stiff/andrew.stiff@e1business.com

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‘Leads are too valuable to waste’
For sales & marketing professionals - a free lead management webinar by e1 Business 

A free webinar concentrating on lead management and aimed at sales and marketing professionals will run on Thursday 3rd December at www.e1business.com

Focusing on common reasons why businesses lose leads and exploring ideas on how the lead management process can be made more efficient, e1 Business’s free webinar entitled ‘Lead Management – Leads are too valuable to waste’ will help businesses work through today’s tough climate.

Leads are always precious and it hasn’t helped that over the past year most businesses may have experienced a dip in the amount of leads they have dealt with. But at 15.30 GMT on Thursday 3rd December, e1 Business could lend a hand with their advice on how a combination of systems and human processes can optimise the handling and tracking of leads.

As is the case with supply and demand, the scarcity of this resource has significantly increased their value. Any business you manage to win is great, but now the impact of losing the lead and not getting the sale is much worse than it used to be, as there are fewer leads to fill the gap.

By registering for this educational webinar, hosted by e1 Business, it will open your eyes to the main problems you face when managing leads and propose ways of making the lead management process more efficient and profitable.

To register for the webinar ‘Lead Management – Leads are too valuable to waste’ please email esther.procee@e1business.com with your name and company name.

For further information on e1 Business and the e1 webinar programme please visit www.e1business.com or contact Esther Procee / esther.procee@e1business.com

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NEW RECRUIT JOINS E1 BUSINESS

e1 Business would like to announce the recruitment of Esther Procee. She has joined the team in the role of Marketing Executive.

Esther graduated last year from Southampton Solent University with a degree in Advertising & Marketing. In addition to balancing the full range of marketing functions she will be implementing and overseeing the upcoming projects.

Geof Gibbons commented: "During the selection process Esther demonstrated a great understanding of practical application of the theory she had studied and was easily the best candidate. I look forward to working with Esther"

For more information please contact Geof Gibbons on (01962) 718270

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